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Have Questions? Call

570-459-5414

Americans with Disabilities Act of 1990 (Policy Statement)

Hazleton Public Transit is committed to providing equal opportunity and access in its services, public meetings, programs, and employment for individuals with a disability under the Americans with Disabilities Act of 1990 (ADA). Accommodations can be made for HPT staff employees, and members of the public.

If you have a disability and believe you may need an accommodation to fully and equally participate in a HPT service, public meeting or program, you may request an accommodation. Accommodations are available upon request to persons with disabilities who require alternately formatted materials or auxiliary aids to ensure effective communication and access to public meetings, services or programs. Please allow at least ten business days to arrange for accommodations. All requests should be sent to the Transit Director at This email address is being protected from spambots. You need JavaScript enabled to view it.

Accommodation requests are granted to any qualified person with a disability for whom an accommodation Is reasonable and necessary under the Americans with Disabilities Act of 1990. A request will be granted unless it would:

• Be an undue financial or administrative burden;
• Fundamentally alter operations; or
• Threaten someone's safety or well-being.

You may be required to provide additional information to properly evaluate your reasonable accommodation request. A ten business day advance notice Is required to review reasonable accommodation requests. However, a response to an immediate need for accommodation will be provided to the fullest extent possible.

Please complete a Request for Reasonable Accommodation Form to initiate your request. Instructions for completing and submitting the form are included with the form itself.

Click here to download a PDF of the Request for Reasonable Accommodation form and instructions.

If you have questions, concerns, complaints, or requests for additional information regarding public access for HPT services, programs and public meetings, please contact the Transit Director at:

Hazleton Public Transit
ATTN: Transit Director
126 West Mine St.
Hazleton, PA 18201
Voice: (570) 459-5414

It is against Hazleton Public Transit policy and state and federal laws to retaliate against an Individual who
files a complaint of discrimination, participates in an investigation, or opposes illegal discrimination.

Determining ADA Paratransit Types of Eligibility Policy

Applicants who are determined eligible for ADA complementary paratransit service are assigned an eligibility category. The eligibility category is consistent with the applicant's ability to use the regular fixed-route service. These categories are Unconditional, Conditional, Temporary, or not eligible.

Unconditional - Applicant is not able to use accessible regular fixed-route transit service under any circumstances and is eligible for all trips on ADA complementary paratransit service.

Conditional - Applicant is not able to use accessible regular fixed-route transit in specific circumstances but can reasonably be expected to use fixed route service for some trips (when barriers that prevent travel are not present). Individual is eligible to use ADA complementary paratransit service under limited circumstances identified by HPT. The determination letter will cite the specific conditions under which the applicant qualifies for complementary paratransit service.

Temporary- Applicant is not able to use accessible regular fixed-route transit service at this time, however the condition or circumstances leading to eligibility is reasonably expected to change in the future. For a limited period of time, the applicant is eligible to use ADA complementary paratransit service. Temporary eligibility can be unconditional or conditional.

Not eligible - Applicant can reasonably be expected to use fixed route service for any trips under all conditions. HPT will provide applicant with specific reason(s) why they were assigned the type of eligibility.

A sample of the letter you will receive appears below.

Paratransit Service Sample Letter

Click here to download a PDF of the complete Paratransit Rules and Service Requirements.

Click here to download a PDF of the Paratransit Service No Show Policy.